The Greek Taxi FAQ
What are the main services offered by The Greek Taxi?
We provide Athens and Thessaloniki Airport private transfers, private tailor-made tours, day trips, long-distance travel, business class transfers and chauffeur hire services.
How can I book a private transfer with The Greek Taxi?
You can use the form under the Book Now section or send us your request using WhatsApp at +306943264350, +306942554422 & +17754605178 or send us an email at [email protected].
How can I book a private tour with The Greek Taxi?
You can use the form under the Book Now section and select the tour you want.
Do you offer tailor-made private tours for small groups?
Yes. We have a reputation for offering bespoke experiences at off-the-beaten destinations for small groups (families, couples and friends). Please go through our tailor-made trips section.
What payment options are available for bookings?
You can either pay cash or use your credit/ debit card. All our vehicles are equipped with card terminals. We only accept VISA & Mastercard. For private tours deposits, a payment link is normally sent so you can use your card.
Are there any additional fees for baggage handling?
No. All our prices are fixed and include all services like baggages handling, tolls fees, etc.
How does The Greek Taxi handle flight delays? What happens if my flight is delayed?
We track all flights, so don’t worry about potential delays, we are ALWAYS outside waiting for you.
In the unfortunate event of baggage loss, your driver will still be outside waiting for you to finish all the necessary procedures. Yet, there will be an extra charge of 20 EUR per extra hour that the cab driver will need to wait upon the end of the baggage claim.
Are pets allowed in the taxi?
Yes, pets are welcome! The pet has to be in a closed crate. Pets are not allowed inside the vehicles if they are not in a crate.
Is there a maximum number of passengers in a taxi?
Yes, taxis can accommodate up to four passengers.
Do you provide child seats?
Yes, we provide baby seats upon prior request. As per our policy, we don’t accept kids up to 36 kg to be boarded without being seated in an appropriate baby car seat or booster seat.
Can I cancel my booking?
Yes, cancellations are accepted if made 24 hours in advance. An email or a text message at WhatsApp is enough.
Is Wi-Fi available in the taxis?
Yes, all our taxis are equipped with free Wi-Fi for passengers.
How can I contact customer support?
You can send us a message using WhatsApp at +306943264350, +306942554422 & +17754605178 or send us an email at [email protected].
What types of vehicles are in your fleet?
Our fleet includes Mercedes E-class sedans & station wagons as well as Mercedes Vito mini-vans (2015-2023 models) all equipped with A/C, Wi-Fi & leather seats.
Are your vehicles insured and well-maintained?
Yes, all our vehicles are fully insured and undergo regular maintenance to ensure safety and comfort.
Do you offer vehicles suitable for larger groups?
Yes, we have mini-vans available that can accommodate larger groups of up to 8 passengers.
Can I request a specific vehicle type?
While we cannot guarantee a specific vehicle, we will do our best to accommodate your preferences based on availability.
What about clients’ testimonials and public reviews?
The people behind The Greek Taxi take great pride of their business and every day they strive to offer the best customer service possible. You can check some awesome reviews at Google and Tripadvisor.
Do you offer any discounts or promotions for frequent users?
Yes. If you book more than 3 rides of a total of 120 EUR, we offer a 10% discount.
How do you ensure sustainability in private transfers and tours?
We focus on responsible transportation practices by monitoring our carbon footprint and offsetting our vehicles’ emissions with the assistance of Sustainable Travel International. We also try to minimize our carbon footprint by investing in hybrid vehicles (such as Mercedes E-Class E300de Hybrid). Besides that, we try our best to eliminate plastic water bottles by offering paper-made packaged bottled water. Last but not least, we try to support local communities and family owned businesses when designing and running our tailor-made private tours. Finally, we are TourCert Qualified for our commitment and accountability to sustainable practices and operations.
Do you have any program for collaboration with content creators and influencers?
Yes. All you need to do is to go through our application process here.
Does The Greek Taxi has a licence?
Evia Private Tours e-Service that operates under the brand The Greek Taxi is a family owned & run business. Evia Private Tours e-Services is a licensed tour operator that offers taxi transfers, chauffeur hire services and private tours (including accommodation, activities and private transfers). All legally operating tour companies are mandatory to carry a license number issued and registered under the Greek National Tourism Organization & Ministry of Tourism. Our GNTO numbers (MHTE) are 1351E70000037401 & 1351E81000034001. Our Business Registry Nr. (ΓΕΜΗ) is 165659022000.